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Evidence Guide: MSS403085 - Ensure process improvements are sustained

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS403085 - Ensure process improvements are sustained

What evidence can you provide to prove your understanding of each of the following citeria?

Audit the change

  1. Determine an audit period or cycle
  2. Agree measures and indicators for the improvement
  3. Measure performance at agreed times using agreed measures
  4. Investigate causes of under-performance
  5. Take corrective action to improve performance
  6. Re-audit the improvement on an agreed basis
Determine an audit period or cycle

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agree measures and indicators for the improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measure performance at agreed times using agreed measures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate causes of under-performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take corrective action to improve performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Re-audit the improvement on an agreed basis

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Examine previous improvements

  1. Identify impact of previous process improvements to systems, equipment, operations or products in work area
Identify impact of previous process improvements to systems, equipment, operations or products in work area

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify previous improvements that have not met objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure corrective actions are implemented

  1. Identify corrective actions that can be taken on process improvements that have not met objectives
Identify corrective actions that can be taken on process improvements that have not met objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with relevant people associated with the anticipated corrective action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain any required approvals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for the supply of resources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check impacts of corrective action on work health and safety (WHS), quality and environmental systems in work area and take action in accordance with procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check that self and others in team or work area have required skills for corrective actions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor implementation of corrective action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make required adjustments

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Verify systems support improvement

  1. Verify procedures reflect improvements
Verify procedures reflect improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check that training and assessment activities in team or work area reflect improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with relevant people to ensure their support of the new or modified system/s

  1. Determine an audit period or cycle
Determine an audit period or cycle

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agree measures and indicators for the improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measure performance at agreed times using agreed measures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate causes of under-performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take corrective action to improve performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Re-audit the improvement on an agreed basis

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge